NEWPORT RIDESHOP RETURN POLICY

Email: info@newportrideshop.com

CLOTHING

All items must be unused and include the original packaging
Clothing must be clean and unwashed with all tags attached - no pet hair, no human hair, no smoke smell
If you plan to return your clothing please keep it clean
Once clothing has been worn and/or washed it cannot be returned or exchanged

SHOES

Shoes must not be worn and must include the original undamaged packaging.Try your new shoes on inside on the carpet this will help keep your new shoes clean and returnable
If you plan to return your shoes do not wear them after trying them on
Shoeboxes must not have tape or any other shipping labels on them - use the box the shoes were shipped in to return shoes
Once shoes have been worn they cannot be returned or exchanged

SKATEBOARDS

All skateboards must be un-skated and in like-new condition
No skateboard deck is completely guaranteed
Once a skateboard has been used it cannot be returned or refunded
Once a skateboard has been assembled, its parts cannot be returned or exchanged
NEWPORT RIDESHOP is not responsible for actual deck color and/or dimensions
NEWPORT RIDESHOP does not replace broken decks or decks with pressure cracks

VIDEOS

Videos must be unopened and in original packaging

DEFECTIVE MERCHANDISE

NEWPORT RIDESHOP does not guarantee the exchange or credit for a defective item. If you believe your product is defective please send it back along with the return form explaining the defect. NEWPORT RIDESHOP will reimburse shipping charges only on items declared defective (up to $9.00)

RETURN AND EXCHANGE INSTRUCTIONS

You may return your merchandise for credit to your credit card or you may exchange for another item. Please be certain to complete the return form on the bottom of your invoice or the one you can download here. Repack the item(s) in the box your order was shipped in and return the package to NEWPORT RIDESHOP.

SHIPPING & HANDLING

We DO NOT accept C.O.D.'s on return items. Customers are responsible for return shipping charges. For your protection, we suggest you return your merchandise via UPS or insured Parcel Post.

Thank you for your support...
NEWPORT RIDESHOP
call: 1877-500-9253
e-mail our Returns Department at
info@newportrideshop.com